Lies and More Lies from Ma Bell
My family signed up for AT& T's phone and DSL service in January 2008, mostly because of the $100 rebate that was dangled in our faces. Instead of that simple, little, email voucher that would get us an easy-to-use VISA, all we've gotten for the past 7 months is the run around. After paying the bill recently, I got upset and called AT & T to complain about the error and tell them we were switching to our cable provider. A manager, going by the moniker Jennifer, responded and promised to email the voucher to my personal email address so we could finally get the VISA for $100. For several days she did her due diligence by calling to check to see if I received it, but after about a week she stopped calling and I still had no voucher to get the damned VISA that has been promised since January 2008! My mother called AT & T once again and was told by a rebate representative that she had no record of the request made by me, or calls from this Jennifer person, but she would...